A plain summary of what happens when you join a shop's loyalty card on myfidela.
Your first name, your mobile number, the language you chose, and each visit or reward recorded on your card. We don't ask for your address, email or ID.
To run your loyalty card: find your card at the counter, count stamps or points, and show you your rewards.
Only the shop you joined and its staff. Another shop on myfidela never sees your details. myfidela hosts the data for the shop.
You only receive offers if you ticked the box, and you can stop them at any time from your card. We record when and how you agreed or stopped.
As long as your card is in use. Ask the shop to delete your card and your details whenever you want.
You can ask the shop to see, correct or delete your details. If the shop can't help, message us on WhatsApp: +974 3311 9250.
Version of 17 October 2026.