myfidela

Digital loyalty program for shopsA customer comes once. myfidela brings them back.

Your shop's loyalty card, on your customers' phones. They scan your poster, your staff stamp at the counter, and you watch your regulars come back.

No credit card. In Arabic, French and English.

+1 stamp for Amine

Your shop

Coffee card

3 / 8

5 more stamps to a free coffee

This is what your customer sees on every visit.

Ready in a morning, no hardware

No reader to buy, no app for customers to download. A phone and a poster are enough.

  1. 1

    Place your NFC card or poster

    Create your card (stamps or points), then put the NFC card on the counter or print the poster with its QR code.

  2. 2

    Customers scan it

    First name, mobile number, and their card opens in the browser. Thirty seconds.

  3. 3

    Your staff stamp

    On every visit, the phone camera reads the customer's card: +1 stamp, or points from the amount spent.

  4. 4

    The reward lands

    When the card is full, the customer sees it straight away and your staff give the reward in one tap.

Figures, not promises

Keeping a customer pays more than finding a new one

What research on loyalty shows. It’s exactly what myfidela helps you do.

  • 5–25×

    more expensive to win a new customer than to keep an existing one.

    Harvard Business Review

  • +25–95%

    more profit from keeping just 5% more of your customers.

    Bain & Company

  • +67%

    more spent on average by a regular customer than by a new one.

    BIA Advisory Services

  • 80/20

    your best 20% of customers often bring in most of your revenue.

    Pareto principle (rule of thumb)

Without a loyalty card, your regulars leave without a word

myfidela was built for exactly that moment.

Without myfidela

  • Paper cards get lost or stay at home
  • You don’t know who comes back, or how often
  • A regular stops coming and nobody notices
  • Your best customers get the same offers as everyone

With myfidela

  • The card lives on the phone they always carry
  • You see who comes back, and the money it brings
  • myfidela spots who’s drifting away: “We miss you” in one tap
  • Your best customers level up and get rewarded

Two ways to welcome your customers

Customers join your card by tapping their phone or scanning a QR code. Pick what suits your counter.

Recommended

The myfidela NFC card

300 QAR

One-time payment, delivered ready to use

  • Customers tap their phone and the sign-up page opens, nothing to scan
  • The QR code is printed on it too, for phones without NFC
  • Acrylic stand with your name, sturdy and easy to clean
  • Already programmed with your card's link
Order my NFC card

The printable QR code

Free

Included in every plan

  • Download or print the poster from your dashboard
  • A4 poster in Arabic, French and English
  • Reprint it as often as you like
Create my card

Everything you need to bring customers back

Simple tools, made for the counter. Nothing to install, for you or your customers.

  • The card on their phone

    No app: it opens in the browser and goes on the home screen or into Google Wallet.

  • Stamps or points

    “10th coffee free” or points by amount spent. Several rewards to choose from.

  • Scan at the counter

    Your phone is the scanner. A stamp in two seconds, even at rush hour.

  • Phone dead?

    Find the card with the customer’s phone digits. Nobody loses a stamp.

  • Your team, your rules

    Owner, manager, cashier: each their own access. Cashiers see neither your figures nor your customers.

  • Notifications

    Reward ready, stamps about to expire: customers get told on their phone.

  • Card reset

    If you want, stamps expire after X months without a visit. Customers are told 7 days before.

  • French, Arabic, English

    Each customer sees their card in their language. Your prices in DZD or QAR.

  • Growth

    Customers drifting away

    myfidela spots who stopped coming and prepares a WhatsApp message, sent only to those who agreed.

  • Growth

    Referrals

    Customers invite friends on WhatsApp. Both earn stamps.

  • Growth

    Birthdays

    An automatic gift on your customers’ birthday.

  • Growth

    Bronze, Silver, Gold

    Regulars level up and get perks that keep them coming back.

  • Growth

    Your brand

    Your logo and colour on every customer’s card.

  • Growth

    Money recovered, proven

    The revenue myfidela brings you, and a monthly report ready for WhatsApp.

  • Multi-branch

    Several branches

    Up to 10 branches, one card for your customers, and each branch’s figures.

For your customers

  • Nothing to installThe card opens in the browser and goes on the home screen like an app.
  • No more lost cardsNo paper card left at home: it's on the phone they always carry.
  • They see their progressStamps, rewards ready and history, updated while they're at the counter.
  • Their number stays privateIt's never shown on the card, and offers only go to people who asked for them.
Karak HouseCoffee card3 more stamps: free karak

بطاقة الوفاء الخاصة بك

Votre carte fidélité

Your loyalty card

Arabic, French, English

The whole app, right-to-left in Arabic. Every customer sees their card in their own language.

Dinars and riyals

Built for Algeria and Qatar from day one, with each country's phone numbers, currency and time zone.

Pay your way

Subscription paid by CIB, Edahabia, transfer or cash in Algeria; card, transfer or cash in Qatar.

Nobody cheats with your stamps

Only your staff can stamp

Customers can't stamp themselves: it takes an account from your team.

A delay between two stamps

You choose the minimum time between visits. No stamping twice in a row.

A double tap counts once

Even if the button is pressed twice or the network drops, the stamp is saved only once.

Everything is recorded

Every stamp, reward and correction, with who did it and when.

For every shop people come back to

  • Cafés
  • Bakeries
  • Pizzerias
  • Restaurants
  • Karak & tea spots
  • Barbers
  • Beauty salons
  • Nail bars
  • Gyms
  • Laundries
  • Boutiques
  • Ice-cream shops

Do the maths

How much myfidela could bring you

An estimate with your own numbers. Adjust, compare, decide.

Your numbers

Move the sliders to match your shop.

60
35 QAR
26
+8 %

Pick a prudent assumption. Once myfidela is running, the “Money recovered” page measures the real figure from your visits.

Estimate

Extra revenue

4,368 QAR / month

myfidela cost
179 QAR / month
Net profit
+4,189 QAR
Return on investment
× 24.4

Over a year, that’s

+50,268 QAR

Calculated with the Growth plan (win-back, reports, levels). An estimate, not a promise of results.

Try it free for 30 days

Simple pricing, in dinars and riyals

Start free for 30 days. Then one subscription per shop, cancel anytime.

30 days free on GrowthEvery Growth feature, no bank card. Then you pick your plan.

Founding offer25 places leftAfter your 30 free days: Growth at the Essential price for your first 3 months, then the normal price. Paying yearly? You also get 2 months free.

Essential

The loyalty card and the scanner, for one shop

99QAR

per month

  • 1 branch
  • 2 cashier accounts
  • Unlimited customers and cards
  • Stamps or points, several rewards
  • Card in Google Wallet and on the phone
  • Scanner, even without the customer's phone
  • Basic statistics
  • Money recovered: the month's total
Most chosen

Growth

Bring customers back, and prove it

179QAR

per month

  • Everything in Essential
  • 5 team accounts, manager role
  • Your logo and colours on the card
  • "We miss you" messages (WhatsApp, card, notification)
  • Full money recovered, with the details
  • Monthly report to send on WhatsApp
  • Automatic birthday gifts
  • Referrals: a customer brings a friend
  • Bronze, Silver, Gold levels

Multi-branch

For businesses with several addresses

299QAR

per month

  • Everything in Growth
  • Up to 10 branches
  • Unlimited team
  • Each employee tied to their branch
  • Statistics per branch and in total

More than 10 branches, franchises

A plan made for you: number of branches, onboarding, integrations. On quote.

Contact us

NFC card for the counter Recommended

Customers tap their phone to join. QR code printed on it.

300 QARone-time payment

Pay by CIB, Edahabia, transfer or cash in Algeria; card, transfer or cash in Qatar.

Questions we get asked

Do my customers need to install an app?

No. They scan the poster, the card opens in the browser, and they can add it to their home screen.

How do customers join my card?

With the myfidela NFC card they just tap their phone (recent iPhones and most Android phones). Otherwise they scan the QR code, printed on the NFC card or on the free poster from your dashboard.

What hardware do I need?

A phone or tablet with a camera to scan, and a printer for the poster. That's it.

What if my customer doesn't have their phone?

Your staff find their card by typing their mobile number into the scanner.

Is it available in Arabic?

Yes: the app and the cards come in Arabic, French and English, and each customer sees their card in their language.

What happens to my customers' data?

It stays with your shop: first name, number and visits, nothing more. No other shop can see it.

How do I pay for the subscription?

By CIB, Edahabia, transfer or cash in Algeria; by card, transfer or cash in Qatar. You declare the payment and we confirm it.

Your next regular is one stamp away

Create your card this morning, print the poster, and watch your first customers come back.

Try it free for 30 days